As a NMC Member, you have access to emergency road service 24 hours a day in the United States and Canada. In Mexico, Emergency Roadside Assistance services are available through member reimbursement only. Your membership covers you and any vehicle you are driving, as long as the type of vehicle is covered as explained.
The Emergency Roadside Assistance benefit provides up to $100 per disablement for the following covered services provided by a commercial garage, locksmith, or tow provider:
Towing- NMC will tow your covered vehicle to a location of your choice.
Delivery of emergency fuel/fluids- NMC will arrange for the delivery of fuel to the covered vehicle, except where prohibited by law.
Jump start/battery boost- NMC will arrange for a simple jump-start of the covered vehicle's drained battery. Only batteries used to start the vehicle's engine are covered.
Changing a tire- NMC will arrange for the changing of a flat tire on a covered vehicle using the vehicle's working spare tire.
Lockout/locksmith- NMC will arrange for locksmith services to assist with opening the door of a covered vehicle and/or obtaining a replacement key.
Winching/vehicle extraction- NMC will arrange for the extraction by winch services of a covered vehicle that is within 100 feet of a maintained roadway.
Delivery/installation of parts- When arranging any of the previously listed emergency roadside services, if it is determined that parts may need to be delivered to the site and/or may need to be installed, NMC will arrange for parts to be delivered and installed.
NMC will pay the Covered Amount for up to four (4) disablements per Membership* per Membership Year, which begins on your membership effective/anniversary date. For any disablements beyond the four (4) events, NMC will still coordinate emergency road service on your behalf on a Member Pay basis. Any expenses incurred will be your responsibility, payable directly to the service provider at the time of service, and are not reimbursable. If service is dispatched and you leave the scene without calling NMC to cancel service, it will count toward your four (4) covered events perMembership Year.
*Membership includes the Primary Member and all Associates.
NMC offers Emergency Roadside Assistance services for single rear-axle, two or more wheeled registered and licensed motor vehicles used for private, on-road transportation, including passenger vehicles, motorcycles, RVs and light trucks. Trailers of any kind are covered for tire change service only.
Commercial vehicles, dirt bikes, and ATVs are not eligible for coverage. Vehicles that have been submerged in water, or have been off-road and are not on a maintained roadway are not covered for Emergency Roadside Assistance.