Roadside assistance is quick and easy. No waiting on a call center to dispatch a service provider. Eligible members simply call the provider of your choice anywhere in the United States, Canada and Mexico, and send your paid receipt from a licensed provider to NMC and you will be reimbursed up to your covered amount.
The Roadside Assistance benefit reimburses up to $100 per disablement for the following covered services provided by a commercial garage, locksmith, or tow provider:
Towing- Reimbursement is limited to one tow or service call per disablement.
Delivery of emergency fuel/fluids- NMC will reimburse the Covered Amount for the delivery of fuel to the covered vehicle, except where prohibited by law.
Jump start/battery boost- NMC will reimburse the Covered Amount for a simple jump-start of the covered vehicle's drained battery. Only batteries used to start the vehicle's engine are covered.
Changing a tire- NMC will reimburse the Covered Amount in service charges for the changing of a flat tire on a covered vehicle using the vehicle's working spare tire.
Lockout/locksmith- NMC will reimburse for the Covered Amount to assist with unlocking the door of a covered vehicle.
Winching/vehicle extraction- NMC will reimburse the Covered Amount for the extraction by winch services of a covered vehicle that is within 100 feet of a maintained roadway.
Delivery/installation of parts- When arranging any of the previously listed roadside services, if it is determined that parts may need to be delivered to the site and/or may need to be installed, the cost to deliver and install is applied to the total cost of the event and subject to maximums and coverage amounts of the service event.
Covered Vehicles
NMC Roadside Assistance services covers single rear-axle, two or more wheeled registered and licensed motor vehicles used for private, on-road transportation, including passenger vehicles, motorcycles, RVs and light trucks. Trailers of any kind are covered for tire change service only.
Commercial vehicles, dirt bikes, and ATVs are not eligible for coverage. Vehicles that have been submerged in water, or have been off-road and are not on a maintained roadway are not covered for Emergency Roadside Assistance.