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About NMC

NMC: SINCE 1956

About NMC

NMC: SINCE 1956

Our Story

National Motor Club of America, Inc. (NMC) was founded in 1956 and as one of the largest independently owned motor clubs in the U.S., has become a premier provider of roadside assistance and many other related benefits and services. NMC serves the traveling public by offering benefits and products through direct sales, alliances, and membership associations. We provide our members with quality of service and valuable peace of mind. The company is based in Irving, Texas and through its operations serves thousands of members throughout the United States.

We Believe In Customer Care

National Motor Club truly cares about its members and it shows. Our customer satisfaction ratings are consistently 97% or better. Our Customer Care Representatives come to work every day with the desire to provide excellent customer service to our members.

We Do the Right Thing

NMC is more than a brick and mortar building. NMC embodies all the people who work within its walls and represent us throughout the United States. When we have been alerted of a problem, we work to resolve it quickly for our member. NMC is an accredited member of the Better Business Bureau (BBB) since 1989 and maintains an A+ rating. This score indicates how a business resolves any customer complaints. BBB Code of Business Practices represents standards for business accreditation by BBB. Businesses based in the United States that meet these standards and complete all application procedures will be accredited by BBB. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business. At NMC, our business is helping people. We are committed to doing the right thing. That focus is reflected in the high ratings we receive across the board for the way we take care of our members.

Leadership

At NMC, we define management as doing things right and leadership as doing the right thing. Our leaders possess an eye for innovation, a zest for change, a passion for progress and above all, the vision that allows them to set their sights on the things that merit attention. The NMC leadership team has combined experience of more than a century managing and leading teams that comprise a successful business. It is through their dedication and laser focus that has made NMC what it is today.