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Emergency Roadside Assistance

Have a flat, run out of gas, or need a jump? Emergency Roadside Assistance will help get you off the side of the road and back in the fast lane in no time.

As a NMC Member, you have access to emergency road service 24 hours a day in the United States and Canada. In Mexico, Emergency Roadside Assistance services are available through member reimbursement only. Your membership covers you and any vehicle you are driving, as long as the type of vehicle is covered as explained.

The Emergency Roadside Assistance benefit provides up to $100 per disablement for the following covered services provided by a commercial garage, locksmith, or tow provider:

  • Towing- NMC will tow your covered vehicle to a location of your choice.

  • Delivery of emergency fuel/fluids- NMC will arrange for the delivery of fuel to the covered vehicle, except where prohibited by law.

  • Jump start/battery boost- NMC will arrange for a simple jump-start of the covered vehicle's drained battery. Only batteries used to start the vehicle's engine are covered.

  • Changing a tire- NMC will arrange for the changing of a flat tire on a covered vehicle using the vehicle's working spare tire.

  • Lockout/locksmith- NMC will arrange for locksmith services to assist with opening the door of a covered vehicle and/or obtaining a replacement key.

  • Winching/vehicle extraction- NMC will arrange for the extraction by winch services of a covered vehicle that is within 100 feet of a maintained roadway.

  • Delivery/installation of parts- When arranging any of the previously listed emergency roadside services, if it is determined that parts may need to be delivered to the site and/or may need to be installed, NMC will arrange for parts to be delivered and installed.

Covered Vehicles
NMC offers Emergency Roadside Assistance services for single rear-axle, two or more wheeled registered and licensed motor vehicles used for private, on-road transportation, including passenger vehicles, motorcycles, RVs and light trucks. Trailers of any kind are covered for tire change service only.

Commercial vehicles, dirt bikes, and ATVs are not eligible for coverage. Vehicles that have been submerged in water, or have been off-road and are not on a maintained roadway are not covered for Emergency Roadside Assistance.

The Emergency Roadside Assistance benefit does not provide coverage for non-members who drive your car, or for the cost of a tire, battery, parts, gasoline, or service while at an auto repair shop or service station, or for more than one tow per disablement. This is an emergency benefit and is not intended to underwrite any business expense or substitute for regular vehicle maintenance. An emergency situation does not include replacement of windshields, installation or removal of chains, snow tires, service for an unlicensed vehicle, impounded vehicle, or a vehicle in unsafe condition.

This benefit does not cover acts of nature such as flooding, hurricanes, or tornados. Members who are also owners, operators, or employees of a commercial garage, locksmith, or tow provider may not use that company to provide services for themselves or other members on their membership. NMC can assume no liability for any damage to the member's vehicle (including personal items left in the vehicle) or property resulting from the rendering of services. Any claims must be filed against the independent service provider.
Benefit availability is dependent upon membership plan and state of residence. Certain limitations, restrictions, and exclusions may apply.